Tata Capital launches Chat Bot named Tia for loan disbursal

• Tata Capital has launched a voice bot name Tia that can disburse personal loans without human intervention.

• Tia is a voice-enabled bot and will assist a person seeking a loan from the first stage of the loan process – from checking loan eligibility, verifying the details, and finally, assessing whether the person can get loans from Tata Capital.

• Currently, Tia converses only in English and is restricted to salaried employees.