PNB tops in the implementation of ‘reforms agenda’ in 2018: EASE Reforms ranking
- Shri Arun Jaitley released the first report on EASE Reforms Index on February 28, 2019. It measures progress on the Public Sector Banks (PSB) Reforms Agenda announced last January on 140 objective, benchmarked metrics.
- EASE stands for – Enhanced Access and Service Excellence. The Index measures performance of each PSB on 140 objective metrics across 6 themes
- As per the Report, Punjab National Bank has topped the list among public sector banks in the implementation of ‘reforms agenda’, followed by Bank of Baroda and State Bank of India.
- Extra: Six Themes of EASE:
- customer responsiveness,
- responsible banking,
- credit off take,
- PSBs as Udyami Mitra,
- deepening financial inclusion and
- digitalisation and developing personnel for brand PSB
Points to remember:
- Full Form of EASE.
- No. Of themes in EASE?
- PSB that topped the EASE agenda implementation?
- How many objective metrcis?- 140