ICICI Prudential Life launches AI-powered voice chatbot ‘LiGo’ on Google Assistant
- The private-sector ICICI Prudential Life Insurance has launched an AI-powered voice chatbot called ‘LiGo’, on Google Assistant to enable its policyholders get their queries addressed by simple voice commands.
- The LiGo chatbot service has been launched as part of the customer service initiative of the company.
- The customers can instantly access information regarding their policies by activating ‘Google Assistant’ on their Android smartphones and speaking out their policy number or registered phone number.
- Presently the assistance will be available in English and nine other Indian languages.
Source: Live Mint
Points to Remember:
- The AI-powered voice chatbot ‘LiGo’, has been launched by which insurance company?