ICICI Bank Launches a unique self-service delivery facility ‘iBox’ for customers
- The private lender ICICI Bank has launched a first-of-its-kind, unique self-service delivery facility, called ‘iBox’, that will enable its customers to collect their deliverables such as debit card, credit card, cheque book and returned-cheques, in a hassle free manner, anytime any day.
- This facility is especially useful for customers who are not available at home to receive their package during working hours.
- The Bank has introduced the iBox facility at over 50 branches in 17 cities in the country.
- The ‘iBox’ terminals have been stationed outside the premises of the Bank’s branches and are accessible beyond the official hours.
What is iBox?
- The unique facility is equipped with an OTP based authentication system and can be accessed by customers using their registered mobile number 24X7.
- The customer needs to visit the ‘iBox’, enter his/her registered mobile number and submit the OTP or show the QR code to open the box and access the package.
- The deliverable stays in the ‘iBox’ for seven days during which the customer can collect at any time of the day.
Points to Remember?
The self-service delivery facility, called ‘iBox’ has been launched by which bank?