Govt launches app 'Consumer App' for filing consumer complaints

Consumer Affairs Minister Ram Vilas Paswan has launched a mobile app named ‘Consumer App’ for consumer complaint registration and redressal.
Consumers can register their complaints via the app. The complaints which are simple in nature will be resolved within 15 days, while complicated ones will be redressed in 60 days.
It must be noted that this is an additional platform that the government has created for filing consumer complaints. Consumer helpline and consumer courts will continue to play their role.